Oh no, I'm sorry to hear that. That sounds awful.
I'm really asking about shipping from China. The vendor I'm considering has a Canadian warehouse that's out of stock, and they said it probably won't be restocked anytime soon. So I'd have to order from their China warehouse. I'm worried about customs. Why was yours in customs if it was coming from Canada? Sounds odd. That defeats the point of ordering domestically.
I'm really asking about shipping from China. The vendor I'm considering has a Canadian warehouse that's out of stock, and they said it probably won't be restocked anytime soon. So I'd have to order from their China warehouse. I'm worried about customs. Why was yours in customs if it was coming from Canada? Sounds odd. That defeats the point of ordering domestically.